Reference

How Your td99 Account Works

These terms set out what you agree to when you open and use a td99 account — your rights, your responsibilities, and how we handle payments through JazzCash, Easypaisa, and Raast.

Account EligibilityWallet & Payment RulesFair Use PolicyAccount Security
td99 How Your td99 Account Works
HOW WE OPERATE

Security and Data Under These Terms

Account Security

Your account is protected with OTP verification on login and withdrawal requests. We do not store raw wallet credentials — JazzCash and Easypaisa transactions clear through their own secure rails.

Data Retention

We keep transaction records and account activity logs for as long as required by applicable regulations. You can request a copy of your data by writing to our support address with your account ID.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Requesting Changes

To update your registered details — phone number, email, or linked Easypaisa or Raast account — contact support with valid ID. Changes to payment accounts require wallet re-verification before the next withdrawal.

TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Open the chat widget from any page in your account. Our support team can clarify specific clauses, flag disputes, or walk you through a withdrawal verification step.

Email Support

Write to our support address for formal term-related queries. Include your account ID so we can pull up your details and respond accurately to your question.

Account Help Centre

The Help Centre in your account settings covers common terms questions — payment rules, account closure requests, and what happens when access is restricted in your region.

Common Questions About These Terms

If something in the terms is unclear, these answers cover what most people ask before contacting support. For anything not covered here, reach us through live chat or email with your account ID.

These terms apply to anyone who registers and uses a td99 account from a region where access is permitted under local law. By opening an account, you confirm you meet the eligibility requirements in your jurisdiction.

No. Your account must be funded from a wallet registered in your own name. Using another person's JazzCash, Easypaisa, or Raast account for deposits is a breach of these terms and may result in account suspension.

We will notify you through your registered contact before material changes take effect. If you continue using your account after the notice period, that counts as acceptance of the updated terms.

Send a written request to our support email with your account ID. We will confirm receipt and provide the relevant transaction history and account records within a reasonable timeframe under applicable regulations.

Contact support via live chat or email and quote the transaction reference shown in your account wallet history. We will review the Raast, JazzCash, or Easypaisa payment record and respond with our findings.

You can request account closure through the Help Centre in your account settings or by contacting support directly. Any verified balance in your wallet must be withdrawn before closure is finalised.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.